Privacy policy

Privacy Policy – Ekam Moissanites

Last updated: April 15, 2026

Ekam Moissanites operates this store and website, including all related content, features, products, and services to provide you with a seamless shopping experience (“Services”). Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you use our Services.

By using our Services, you agree to this policy.

1. Personal Information We Collect

We may collect the following information:

  • Contact Details: Name, address, phone number, email
  • Payment Information: Card details, billing info, transaction details
  • Account Information: Username, password, preferences
  • Order Information: Products viewed, purchased, returned, or exchanged
  • Communication Data: Messages you send to us
  • Device Data: IP address, browser, device type
  • Usage Data: How you interact with our website

2. How We Collect Information

We collect information:

  • Directly from you (when you place orders or contact us)
  • Automatically (through cookies and tracking tools)
  • From service providers (payment, shipping, analytics)
  • From partners or third parties

3. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Manage your account
  • Provide customer support
  • Improve website performance and experience
  • Send updates, offers, and promotions
  • Prevent fraud and secure transactions
  • Comply with legal requirements

4. Sharing Your Information

We may share your data with:

  • Shopify (to operate our store)
  • Payment processors and shipping partners
  • Marketing and advertising partners
  • Legal authorities when required

We do not sell your personal information.

5. Shopify & Third-Party Services

Our store is hosted on Shopify. Your data may be processed by Shopify and third-party tools to improve services and provide personalized experiences.

6. Cookies & Tracking

We use cookies to:

  • Improve website performance
  • Track usage
  • Show relevant ads

You can disable cookies in your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Opt out of marketing
  • Request data transfer

To exercise these rights, contact us below.

8. Data Security

We take reasonable steps to protect your data.
However, no system is completely secure.

9. Data Retention

We keep your data only as long as necessary for:

  • Orders and transactions
  • Legal compliance
  • Dispute resolution

10. Children’s Privacy

Our services are not intended for individuals under 16.
We do not knowingly collect data from children.

11. International Transfers

Your data may be processed outside your country through Shopify and other service providers.

12. Changes to This Policy

We may update this policy at any time.
Changes will be posted on this page.

 

13. Contact Us

For any questions or requests:

Email: 
Address:
1001 S MAIN STREET
STE 500 Kalispell, MT 59901